Privacy policy

This privacy policy was last updated on August 21, 2025, and applies to the website www.clean-by-nature.nl and all services and products offered by Clean By Nature B.V. ("we," "us," or "our"). By using our website and services, you agree to the terms of this privacy policy.

 

What information do we collect?

We may collect the following types of personal information:

1. Information you provide to us: This includes information you voluntarily provide to us, such as your name, email address, telephone number, address, and payment information when placing an order.

2. Information automatically collected: When you visit our Website, we may automatically collect certain information such as your IP address, browser type, devices used, location data, and information about your interaction with the Website through cookies and similar technologies.

3. Information from Third Parties: We may receive information from third parties, such as payment processors, delivery services, and marketing partners, who assist us in operating our services.

 

How do we use your information?

We may use your personal information for the following purposes:

  • Processing your orders and delivering products or services.
  • Managing your account and providing customer service.
  • Improving and personalizing your experience on our Website.
  • Sending marketing communications and newsletters for which you have subscribed.
  • Complying with legal obligations and protecting our rights and property.

 

How do we share your information?

We may share your personal information with:

  • Third parties who help us provide our services, such as payment processors, shipping partners, and IT support services.
  • Third parties for marketing purposes, if you have given explicit consent for this.
  • Legal authorities, in accordance with applicable law.

 

Reviews – WebwinkelKeur

We collect reviews through the WebwinkelKeur platform.
If you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review.

If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review.

WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide its services, for which we have given WebwinkelKeur permission. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

 

Your choices regarding your personal data

You have the following rights with respect to your personal data:

  • The right to access and receive copies of your personal data.
  • The right to correct, update, or delete your personal data.
  • The right to object to the processing of your personal data.
  • The right to withdraw your consent to the processing of your personal data.

 

Security of your information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or modification. However, despite our efforts, we cannot guarantee the absolute security of your data.

 

Changes to this Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our practices. Please review this policy regularly for updates.

 

Contact us

If you have any questions about this privacy policy or your personal data, please contact us at info@clean-by-nature.nl.

 

This policy was last updated on 21-08-2025